At Bikini Chic Shop, we’re committed to making your shopping experience as smooth as our quick-dry fabrics! Whether you’re shipping to the beach or returning for a different style, we’ve got you covered with policies as flexible as our high-cut bikinis.

Shipping Information

We ship worldwide (excluding certain Asian and remote areas) to bring beach-ready styles to your doorstep:

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

1. Standard Shipping ($12.95):

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipping

2. Free Shipping (Orders over $50):

  • Carrier: EMS
  • Delivery time: 15-25 business days after shipping

Returns & Exchanges

While we design our styles to flatter every figure, we understand that sometimes a return or exchange is needed. Here’s everything you need to know:

Return Policy

You may return most unworn, unwashed items with original tags attached within 15 days of delivery for a refund or exchange.

Important Notes:

  • Items must be in original condition with all tags attached
  • We cannot accept returns on final sale items
  • For hygiene reasons, we cannot accept returns on:
    • Cut Out styles
    • Mesh swimwear
    • Push Up tops (unless defective)
  • Swimwear that has been worn cannot be returned

Beach-Ready Tip: Try on swimwear over your underwear to maintain hygiene while checking the fit!

How to Return or Exchange

Follow these simple steps to initiate your return or exchange:

  1. Contact Us: Email [email protected] within 15 days of receiving your order with your request (see template below)
  2. Package Your Items: Include the original packing slip and securely package the unworn items
  3. Ship It Back: Send your return to:
    Bikini Chic Shop Returns
    3757 Polk Street
    Tucson, US 85716
  4. Wait for Processing: We’ll email you once we receive and process your return

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method as we cannot be responsible for lost returns.

Refund Information

Once your return is received and inspected:

  • Refunds will be processed to your original payment method within 5-7 business days
  • Shipping costs are non-refundable
  • For exchanges, we’ll ship your new item once we receive your return

Return Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Bikini Chic Shop Team,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Item(s) to return: [Product Name, Size, Color]

Reason for return: [Please specify – size, style, etc.]

Please advise if you need any additional information from me to process this request.

Thank you,

[Your Name]
[Your Email Address]

International Returns

For our international glamour girls (excluding certain Asian and remote areas):

  • Return shipping costs are the customer’s responsibility
  • Please mark the package as “Returned Goods” to avoid customs fees
  • Refunds will be issued in USD and may take additional time to reflect in your account

Style Protection Promise

If your item arrives damaged or defective, contact us immediately at [email protected] with photos of the issue. We’ll make it right faster than you can say “tie-side bikini”!

Need help finding your perfect fit? Our customer service team is as responsive as our quick-dry fabric! Email us anytime at [email protected].